Your Accounting Questions Answered
We know that choosing an accountant is an important decision, and it’s natural to have questions.
Here are some of the things people often ask before getting in touch. If you don’t see your question here, we’d be happy to talk it through with you.
Do I really need an accountant?
If you’re wondering whether an accountant is right for you, you’re certainly not alone.
Some people come to us because they’re starting a business. Others are feeling overwhelmed by tax returns, bookkeeping or letters from HMRC. Many want the reassurance that everything is being taken care of properly.
Whatever brings you here, we’ll take the time to understand your situation and help you decide what support is right for you.
See also: Accounting and Tax Support, Self Assessment Tax Return, VAT Made Simple
I’m not sure what I need. Can I still get in touch?
Absolutely. You don’t need to know exactly which service you’re looking for before contacting us.
Tell us a little about your situation, and we’ll explain your options in straightforward terms. If we think we can help, we’ll let you know how. If we don’t think you need our services, we’ll tell you that too.
What happens when I contact you?
Getting in touch is easy.
You can call, email, or send us a message with a little information about what you need help with. We’ll take the time to understand your situation and let you know how we may be able to help.
If it would be useful to talk things through, we can arrange a free 15-minute phone consultation at a time that suits you. Some questions can also be answered by email, and we can provide a quote if you’d like to know more about working together. There’s no obligation to continue.
This initial contact is a chance to talk things through, explore your options and see what the next step could look like for you.
How can Friendly Assist Accountancy help?
Every client is unique, so our support is tailored to your needs.
We can help with:
• Self Assessment tax returns
• Bookkeeping and accounts
• VAT returns
• Payroll
• Limited company accounts
• Tax planning and business support
• HMRC queries and correspondence
Whether you’re self-employed, running a limited company, a landlord or managing international tax matters, we’re here to make things a little easier.
See also: Self Assessment Tax Return, VAT Made Simple, HMRC Time to Pay Arrangement, UK Tax Debt Support
I’m starting a business. When should I contact an accountant?
The earlier, the better.
A short conversation at the beginning can help you choose the right business structure, register correctly with HMRC and avoid challenges later on.
Starting a business comes with enough to think about. We’re here to help you get off to a good start.
Do you work online?
Yes. Most of our clients work with us by phone, email or video call, so wherever you’re based in the UK, getting support is straightforward.
If you’re local to Newcastle upon Tyne, we’re also happy to meet in person.
How much does it cost?
We believe fees should be clear and straightforward.
The cost depends on the support you need, as every situation is different. We’ll always discuss your requirements, explain what’s included and provide clear pricing before any work begins.
Most of our services are offered on a fixed-fee basis, helping you know what to expect before any work begins.
For one-off services, we’ll agree the fee with you in advance and payment is usually made by bank transfer before we start.
For ongoing support, such as bookkeeping, payroll or accounting services, we’ll arrange a straightforward monthly payment plan that works for you.
If you’re not sure what support you need, your first 15-minute phone consultation is free. It’s simply a chance to ask questions, explain what you need help with and understand your options.
I’ve had a letter from HMRC. Can you help?
Yes. Receiving a letter from HMRC can feel worrying, but it doesn’t always mean something has gone seriously wrong.
We’ll help you understand what it means, explain your options and work with you to find the best way forward.
The sooner we can look at it together, the more options are usually available.
See also: HMRC Penalty Help and Late Tax Return Support, HMRC Time to Pay Arrangement Help
What makes Friendly Assist Accountancy different?
We believe accounting should feel simple, approachable and personal.
Many people come to us because they value having an accountant they can talk to. Someone who listens, answers questions and explains things clearly, so they feel more confident about their finances.
We take the time to understand what you need and provide practical advice that fits your circumstances, whether you need help with a tax return, ongoing business support or simply some guidance on your next steps.
You can expect:
• Friendly, personal support
• Clear communication
• Transparent pricing
• Reliable help throughout the year
• Practical advice that makes sense
Our aim is simple: to make accounting easier and give you the support and confidence to move forward.
See also: Why Choosing a Qualified Accountant Matters
How do I get started?
Simply get in touch to arrange your free consultation.
Whether you’re looking for ongoing accounting support or just want to ask a question, we’d love to hear from you.
Friendly Assist Accountancy
Helping you stay on top of your accounts and tax
Let’s talk
Whether you need advice, support, or someone to talk things through with, we’re here to help.
Your first phone consultation is free.
